This Privacy Policy explains what personal information bybet collects from Filipino players, how it is used, and the steps taken to keep it secure. By using the platform, you agree to the practices described here. If you have any questions, our support team is available at [email protected].
This Privacy Policy applies to all players who access bybet from the Philippines. It covers how we collect, store, use, and protect your personal information when you register an account, place bets, make transactions, or contact our support team. We are committed to handling your data responsibly and in line with applicable data protection standards. If you have any concerns about how your information is used, please contact us at [email protected] at any time.
When you register and use bybet, we collect personal information that is necessary to operate your account and provide our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines, which are required during the registration process. We also collect payment information such as your preferred payment method and transaction history in Philippine pesos (PHP), which is needed to process deposits and withdrawals securely. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we retain records of that communication to help resolve your query and improve our service quality. We do not collect sensitive personal information such as government-issued ID numbers unless you are required to complete identity verification as part of our account security or withdrawal process.
The personal information we collect is used primarily to operate and maintain your bybet account, process your bets and financial transactions, and deliver the sports betting, slot game, bingo, and promotion features available on the platform. We use your contact details to send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to your account and cannot be opted out of while your account remains active. Your transaction history and betting activity are used internally to detect unusual patterns, prevent fraud, and comply with responsible gaming obligations that protect Filipino players. We may use aggregated, anonymised data about platform usage to improve our features, fix technical issues, and develop new content — this data cannot be used to identify you individually. bybet does not sell, rent, or trade your personal information to third-party marketing companies under any circumstances. If you have opted in to receive promotional communications, we may send you information about active offers on the Promotion page; you can withdraw this consent at any time by contacting [email protected].
bybet shares your personal information only in limited circumstances that are necessary to operate the platform and comply with legal obligations. We work with trusted third-party service providers — including payment processors, identity verification services, and platform infrastructure providers — who are given access only to the data they need to perform their specific function and are contractually required to protect it. We do not allow these service providers to use your data for their own marketing or commercial purposes. In cases where bybet is required by Philippine law, a court order, or a regulatory authority to disclose player information, we will comply with that legal obligation and, where permitted, will notify the affected player. If bybet undergoes a business transfer, merger, or acquisition, player data may be transferred to the new operator, who will be required to honour the commitments made in this Privacy Policy. We will never share your personal information with unrelated third parties for advertising, profiling, or data brokerage purposes.
Your personal data is stored on secure servers and protected using industry-standard encryption and access controls to prevent unauthorised access, disclosure, or loss. bybet retains your account information and transaction records for as long as your account is active and for a reasonable period after account closure, as required by applicable financial and gaming regulations in the Philippines. Betting history and financial transaction records may be retained for a minimum period to satisfy legal and audit requirements, even after you have closed your account. Technical logs such as IP addresses and session data are retained for a shorter period and are used solely for security monitoring and fraud prevention purposes. When data is no longer required for any of these purposes, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you would like to request deletion of your personal data, please contact [email protected] and we will assess your request in line with our legal obligations.
As a player based in the Philippines, you have the right to request access to the personal information bybet holds about you, and to ask us to correct any information that is inaccurate or out of date. You may also request that we restrict the processing of your data in certain circumstances, for example if you believe the data we hold is incorrect and you want us to pause processing while we verify it. If you wish to close your account and request deletion of your personal data, you can do so by contacting [email protected] — please note that some data may need to be retained for legal or regulatory reasons even after your account is closed. You have the right to withdraw consent for any optional data processing activities, such as receiving promotional emails, at any time without affecting the lawfulness of processing that took place before your withdrawal. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. bybet is committed to responding to all data rights requests within a reasonable timeframe and will keep you informed of the progress of your request.
bybet uses cookies and similar tracking technologies to keep you logged in to your account, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as account login and bet placement. We may also use analytics cookies to understand how players navigate the platform so that we can identify areas for improvement — this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may affect the functionality of the platform. bybet does not use third-party advertising cookies or allow external advertisers to place tracking technologies on the platform. For more information about how cookies work and how to manage them on your device, please visit your browser's help section or contact us at [email protected].
bybet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. All data transmitted between your device and the bybet platform is encrypted using secure protocols to prevent interception during transmission. Access to player account data within bybet is restricted to authorised personnel only, and all staff with access to personal data are trained on data protection responsibilities. We conduct regular security reviews and monitoring to detect and respond to potential threats or vulnerabilities in our systems. In the event of a data breach that is likely to affect your rights or interests, bybet will notify affected players and the relevant authorities as required by applicable law. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your bybet account and to contact us immediately at [email protected] if you suspect any unauthorised activity.
bybet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will publish the updated policy on this page with a revised effective date, and where appropriate we will notify registered players by email or through an in-platform notice. Your continued use of the bybet platform after any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. If you have any questions about this Privacy Policy or about how bybet handles your data, please contact our support team at [email protected] or visit the FAQ page for additional guidance.
If you have any questions about how bybet handles your personal information, or if you would like to exercise any of your data rights, our support team is ready to help at [email protected]. You can also check the FAQ page for quick answers to common questions from Filipino players. Ready to get started on the platform? Register your free account today and enjoy sports betting, slot games, bingo, and active promotions — all in Philippine pesos.